{"id":171791,"date":"2026-09-17T12:56:15","date_gmt":"2026-09-17T09:56:15","guid":{"rendered":"https:\/\/dirtywebsite.fi\/valoa\/?p=171791"},"modified":"2026-09-17T12:56:15","modified_gmt":"2026-09-17T09:56:15","slug":"mita-eroa-on-asiakaskayttaytymisen-ymmartamisella-ja-asiakasarvon-ymmartamisella","status":"publish","type":"post","link":"https:\/\/dirtywebsite.fi\/valoa\/?p=171791","title":{"rendered":"Mit\u00e4 eroa on asiakask\u00e4ytt\u00e4ytymisen ymm\u00e4rt\u00e4misell\u00e4 ja asiakasarvon ymm\u00e4rt\u00e4misell\u00e4?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>K\u00e4ytt\u00e4ytyminen kertoo, mit\u00e4 asiakas tekee.<\/strong><\/p>\n<p class=\"wp-block-paragraph\"><strong>Asiakasarvo auttaa ymm\u00e4rt\u00e4m\u00e4\u00e4n, mit\u00e4 asiakas tavoittelee ja mik\u00e4 on h\u00e4nelle t\u00e4rke\u00e4\u00e4.<\/strong><\/p>\n<p class=\"wp-block-paragraph\">Ero vaikuttaa suoraan siihen, millaisia ratkaisuja yritys l\u00e4htee kehitt\u00e4m\u00e4\u00e4n. Jos yritys tarkastelee ensisijaisesti k\u00e4ytt\u00e4ytymist\u00e4, se kehitt\u00e4\u00e4 nykyist\u00e4 toimintaa tehokkaammaksi tai paremmaksi. Yritys voi l\u00f6yt\u00e4\u00e4 kokonaan uusia tapoja ratkaista asiakkaan tarve, kun tarkastelu ulottuu asiakasarvoon. Eli siihen, mik\u00e4 on asiakkaan kokema hy\u00f6ty suhteessa siihen hintaan ja vaivaan, jonka h\u00e4n tuotteesta tai palvelusta maksaa.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u00e4ytt\u00e4ytyminen kertoo, mit\u00e4 asiakas tekee. Asiakasarvo auttaa ymm\u00e4rt\u00e4m\u00e4\u00e4n, mit\u00e4 asiakas tavoittelee ja mik\u00e4 on h\u00e4nelle t\u00e4rke\u00e4\u00e4. Ero vaikuttaa suoraan siihen, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":171748,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-171791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/posts\/171791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=171791"}],"version-history":[{"count":1,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/posts\/171791\/revisions"}],"predecessor-version":[{"id":171792,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/posts\/171791\/revisions\/171792"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=\/wp\/v2\/media\/171748"}],"wp:attachment":[{"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=171791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=171791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dirtywebsite.fi\/valoa\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=171791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}